Quality Management

ISO-Certified for premium quality.

Hardwire’s quality procedures are certified to ISO 9001:2015 through the gold standard in ISO certification, BSI Group America, Inc. (Registration No. FM667792). Our entire team, administered by a full-time Quality Manager, is dedicated to developing products that are reliable, durable, of the highest quality available, and delivered on time.

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Dedicated to you.

We’re committed to meeting or exceeding your needs, expectations, and requirements—the first time, every time. To assure your satisfaction, we use a process approach to continually improve and monitor our quality management system.

Quality Policy

Hardwire is committed to customer satisfaction by meeting or exceeding the needs, expectations and requirements of our customers and interested parties - the first time, every time.
Realization of this goal will be accomplished through a process approach to continual improvement and monitoring of our quality management system and its objectives through risk-based thinking at all levels of the organization.
Our products are reliable, durable and of the highest quality available in the military, law enforcement, infrastructure and consumer armor industry. We improve our designs, products, processes every day to enable success and growth.
Top Management provides the leadership and direction that drives full involvement and cooperation of all staff, who are responsible for the quality of their work.

Supply Chain Management.

Our supply chain management team ensures that raw materials are compliant with defined specifications and that orders are placed and materials are delivered on time.

Relationship-based logistics.

Our excellent partnerships with trucking and freight services allow us to ensure your order will be arranged expediently, communicated in a timely manner, and delivered without damage.

Fully capable accounting systems.

We follow all required government accounting practices for defense contractors. Our systems are DCMA/DCAA approved and current in Wide Area Workflow (WAWF) Electronic Receiving Report and Invoicing procedures

Engineered to exceed standards. Guaranteed to last.

We take extraordinary steps to ensure your protection. That’s why we guarantee that your armor—from workmanship to materials—will not fail you. If your armor is shot in the line of duty and it is damaged, Hardwire will replace it free of charge.

A culture of safety.

At Hardwire, we’re devoted to protecting human lives, both with our products and within our facilities. Safety always comes first.

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350,000 parts. 100% on time. Zero rejects.

From 2008-2011, we delivered more than 5,000 EFP armor kits to the U.S. military for Mine Resistant Ambush Protected (MRAP) vehicles.

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